Privacy Policy
Effective date: February 2, 2026 • Last updated: February 2, 2026
Who we are
Trident Investigations ("we," "us"). This Policy covers our website and lead intake. Information collected and processed in the course of licensed investigative services is handled under client agreements and applicable law and may be exempt from certain consumer privacy statutes.
What we collect
When you visit or submit our forms, we may collect:
- Contact info: name, email, phone, message, service type.
- Marketing context: UTM parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content; GA4: utm_id, utm_source_platform, utm_creative_format, utm_marketing_tactic), click IDs (gclid, fbclid, msclkid, ttclid, wbraid, gbraid, srsltid), referrer URL, landing page URL, device/browser, IP address, and page events. We persist UTMs for ~90 days to attribute requests.
- Business fields we may derive or receive: channel group, client type, value tier, service type hints, ad campaign metadata (campaign/ad group/ad id).
How we use info
To respond to inquiries, provide services, prevent fraud, operate and improve the site, measure marketing, and comply with law.
Service providers
We use third-party processors to operate our website, manage databases, automate workflows, and handle customer relationship management. These providers process data only to deliver their services to us, under contract.
Sale/Share statement
We do not sell personal information. We may share limited identifiers (e.g., cookie/click IDs or UTMs) with advertising or analytics partners for cross-context behavioral advertising. You can opt out using "Do Not Sell or Share My Personal Information".
Your State Privacy Rights
If you are a resident of California, Colorado, Connecticut, Virginia, or Utah—and if we are subject to the applicable state law—you may have rights to access, delete, correct certain personal information, and to opt out of sale/share/targeted advertising. Submit a request at /privacy-requests or email privacy@tridentpi.net. We will verify and respond as required by law.
Retention
Marketing identifiers are typically kept for ~90 days. Lead records are kept as needed for intake, operations, and legal obligations. Investigative case records follow contract or law.
Security
We use reasonable administrative, technical, and physical safeguards.
Children
This site is not for children under 13.
Changes
We may update this Policy. The revised date will appear above.
Contact
privacy@tridentpi.net or /privacy-requests.